Shipping policy

Shipping Rates

Shipping costs are calculated at checkout and are the responsibility of the customer unless otherwise stated by GLORY. Hair Products.

Order Processing

Orders are typically processed within [2–5 business days] after payment is received. Processing times may vary during high-volume periods, holidays, product launches, or unforeseen delays.

Shipping Time

Once your order has been processed and shipped, delivery times will vary based on the shipping method selected at checkout and the carrier’s delivery schedule. GLORY. Hair Products is not responsible for delays caused by shipping carriers, weather, lost packages, incorrect shipping addresses provided by the customer, or other circumstances outside our control.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. If an incorrect or incomplete address is provided, GLORY. Hair Products is not responsible for lost, delayed, or misdelivered packages.

Shipping Charges

All shipping charges paid at checkout are non-refundable. This includes situations involving delayed delivery, returned packages, refused shipments, or incorrect addresses entered by the customer.

Lost, Stolen, or Damaged Packages

Once an order has been shipped and handed over to the carrier, GLORY. Hair Products is not responsible for lost, stolen, or delayed packages. If your package arrives damaged, please contact us within 7 days of delivery at reed.highsmith@icloud.com with your order number and photos of the damaged item and packaging.

Returned or Undeliverable Packages

If a package is returned to us at an incorrect address, failed delivery attempts, or refusal by the customer, the customer may be required to pay additional shipping charges before the order can be reshipped. Original shipping charges are non-refundable. NO REFUNDS on products are guaranteed a partial discount may be provided on un-open packages that are returned undamaged.